{"xsrfToken":"2bd0a253f4be01241c38ddf911227f4c61cec66d_lout","branding":{"id":"2","key":"sau","name":"SOPORTE CIMA","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#05164d","headerLinkHoverBGColor":"#05164d","headerBadgeColor":"#05164d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4581d3b2-49a1-467e-8c0d-aa39641f5014/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTM5MDgyOS1hOGNiLTRiMDItYjdmMS03MjhiYTkwMWY2ZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ1ODFkM2IyLTQ5YTEtNDY3ZS04YzBkLWFhMzk2NDFmNTAxNCI6WyJyZWFkIl19LCJleHAiOjE3NDY5NDY3MTcsIm5iZiI6MTc0Njk0NjExN30.K3RVeInk7si-ctvxQBUwEn53T4evpdCZ8lEoWrmnGlY&client=a5390829-a8cb-4b02-b7f1-728ba901f6d3&height=300&mode=fit","bannerMediaApiFileId":"4581d3b2-49a1-467e-8c0d-aa39641f5014","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"sau","projectId":10020,"serviceDeskId":2,"name":"SOPORTE CIMA","description":"<p>Bienvenido al Servicio de Atención a Usuarios de TIREA</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"9","name":"Envía una solicitud o incidente","descriptionHtml":"","callToAction":"Envía una solicitud o incidente","introHtml":"<p>Envía una solicitud o comunica un problema.</p>","icon":10505,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[8],"key":""},{"id":"10","name":"Plantea una pregunta","descriptionHtml":"","callToAction":"Plantea una pregunta","introHtml":"<p>¿Tienes alguna pregunta? Envíala aquí.</p>","icon":10491,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[8],"key":""},{"id":"17","name":"Solicitud de contrato para corredores","descriptionHtml":"","callToAction":"Solicitud de contrato para corredores","introHtml":"","icon":10499,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[8],"key":""},{"id":"22","name":"Solicitud de inclusión en listado EIAC aseguradora","descriptionHtml":"","callToAction":"Solicitud de inclusión en listado EIAC aseguradora","introHtml":"","icon":10485,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[8],"key":""},{"id":"24","name":"Solicitud de inclusión en listado EIAC empresas de software","descriptionHtml":"","callToAction":"Solicitud de inclusión en listado EIAC empresas de software","introHtml":"","icon":10470,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[8],"key":""},{"id":"23","name":"Solicitud de inclusión en listado EIAC organizaciones","descriptionHtml":"","callToAction":"Solicitud de inclusión en listado EIAC organizaciones","introHtml":"","icon":10501,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[8],"key":""},{"id":"21","name":"Solicitud de información de acceso aseguradora","descriptionHtml":"","callToAction":"Solicitud de información de acceso aseguradora","introHtml":"","icon":10485,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[8],"key":""},{"id":"16","name":"Solicitud de información de acceso corredor","descriptionHtml":"","callToAction":"Solicitud de información de acceso corredor","introHtml":"","icon":10499,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[8],"key":""},{"id":"28","name":"Solicitud de información EIAC","descriptionHtml":"","callToAction":"Solicitud de información EIAC","introHtml":"","icon":10570,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[9],"key":""},{"id":"20","name":"Solicitud de usuario administrador para correduría","descriptionHtml":"","callToAction":"Solicitud de usuario administrador para correduría","introHtml":"","icon":10499,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[8],"key":""},{"id":"11","name":"Petición vía email","descriptionHtml":"","callToAction":"Petición vía email","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"14","name":"Phone request","descriptionHtml":"","callToAction":"Phone request","introHtml":"<p>Request received from your phone support channel.</p>","icon":10466,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"CIMA"},{"id":9,"name":"EIAC"}],"orderMapping":{"5":[22,21],"7":[24],"6":[23],"8":[16,17,20,21,22,24,23,10,9],"9":[28],"4":[20,16,17],"3":[9,10]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1efbb07e-221e-32df-8362-d10eacdd78ed","appLinkName":"System Confluence","appLinkUrl":"https://tirea.atlassian.net/wiki","spaceKey":"SAU","spaceName":"TIREA-SOPORTE","spaceUrl":"https://tirea.atlassian.net/wiki/spaces/SAU","isServer":false},"labels":[],"projectKey":"SAU","serviceDeskId":2,"kbLinkDomainURLs":["https://tirea.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SAU","userLanguageHeader":"Contacto","userLanguageMessageWiki":"<p>Puedes contactar con soporte CIMA en soporte@cimaseg.es</p>","defaultLanguageHeader":"Contacto","defaultLanguageMessage":"Puedes contactar con soporte CIMA en soporte@cimaseg.es","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTM5MDgyOS1hOGNiLTRiMDItYjdmMS03MjhiYTkwMWY2ZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY5NDczMTYsIm5iZiI6MTc0Njk0NjExNn0.wpm844liKQa5nq72uENK3aYtPF7W9GK_bjDPmVgy_Aw","targetCollection":"upload-project-10020","endpointUrl":"https://api.media.atlassian.com","clientId":"a5390829-a8cb-4b02-b7f1-728ba901f6d3","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"3f391f7c-8ab0-4249-be39-4434d05a9e1a","name":"CIMA","description":"Artículos de soporte a la plataforma de Conectividad e Innovación para la Mediación Aseguradora (CIMA).","categoryUrl":"https://tirea.atlassian.net/servicedesk/customer/portal/2/topic/3f391f7c-8ab0-4249-be39-4434d05a9e1a","lastUpdated":"1601187745194","createdAt":"1592374612084"},{"id":"bccb1409-fbde-440c-82f2-440ccf73bbcf","name":"EIAC","description":"Artículos relacionados con el estándar EIAC","categoryUrl":"https://tirea.atlassian.net/servicedesk/customer/portal/2/topic/bccb1409-fbde-440c-82f2-440ccf73bbcf","createdAt":"1592385675800"}]}},"reqCreate":{"id":22,"projectId":10020,"form":{"name":"Solicitud de inclusión en listado EIAC aseguradora","descriptionHtml":"","callToAction":"Solicitud de inclusión en listado EIAC aseguradora","intro":"","instructions":"","icon":10485,"iconUrl":"https://tirea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10075","fieldConfigId":"10198","label":"Nombre","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Solicitud de inclusión en el listado EIAC para una aseguradora."]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10076","fieldConfigId":"10199","label":"Apellidos","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10077","fieldConfigId":"10200","label":"Teléfono","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10069","fieldConfigId":"10192","label":"Nombre o Razón social Aseguradora","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10114","fieldConfigId":"10237","label":"Objetos del estándar EIAC","description":"Indique los objetos del estándar EIAC con los que trabaja o ha trabajado","descriptionHtml":"<p>Indique los objetos del estándar EIAC con los que trabaja o ha trabajado</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10077","label":"Pólizas","selected":false,"children":[]},{"value":"10078","label":"Recibos","selected":false,"children":[]},{"value":"10079","label":"Siniestros","selected":false,"children":[]},{"value":"10080","label":"Liquidaciones","selected":false,"children":[]},{"value":"10081","label":"NS/NC","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10113","fieldConfigId":"10236","label":"Número total de corredores","description":"Indique el número de corredores con los que opera (aprox.)","descriptionHtml":"<p>Indique el número de corredores con los que opera (aprox.)</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10110","fieldConfigId":"10233","label":"Número de corredores con procesos EIAC","description":"Indique el número de corredores con los que intercambia ficheros EIAC en alguno de sus procesos","descriptionHtml":"<p>Indique el número de corredores con los que intercambia ficheros EIAC en alguno de sus procesos</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10111","fieldConfigId":"10234","label":"Número total de volumen de primas mediadas","description":"Indique el número total del volumen de primas mediadas en su aseguradora.","descriptionHtml":"<p>Indique el número total del volumen de primas mediadas en su aseguradora.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10112","fieldConfigId":"10235","label":"Porcentaje de volumen de primas mediadas","description":"Indique el porcentaje de volumen de primas mediadas, con respecto a su total, con intercambio de ficheros EIAC (aprox.)","descriptionHtml":"<p>Indique el porcentaje de volumen de primas mediadas, con respecto a su total, con intercambio de ficheros EIAC (aprox.)</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10079","fieldConfigId":"10202","label":"Consentimiento","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10076","label":"Consiento el uso de mis datos para los fines indicados en la Política de Privacidad - https://www.cimaseg.es/","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/22","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/22","calendarParams":{"firstDay":1,"date":"2025-05-11T08:48:37+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1efbb07e-221e-32df-8362-d10eacdd78ed","appLinkName":"System Confluence","appLinkUrl":"https://tirea.atlassian.net/wiki","spaceKey":"SAU","spaceName":"TIREA-SOPORTE","spaceUrl":"https://tirea.atlassian.net/wiki/spaces/SAU","isServer":false},"labels":[],"projectKey":"SAU","serviceDeskId":2,"kbLinkDomainURLs":["https://tirea.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTM5MDgyOS1hOGNiLTRiMDItYjdmMS03MjhiYTkwMWY2ZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY5NDczMTcsIm5iZiI6MTc0Njk0NjExN30.BhG-Ty0WnRYvlwfT7vTKnk-gj12NUnUpYlo3pvEWRu0","targetCollection":"upload-project-10020","endpointUrl":"https://api.media.atlassian.com","clientId":"a5390829-a8cb-4b02-b7f1-728ba901f6d3","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}